Laptops
These are base labor prices. Parts, consumables, travel, shipping, and special work are charged separately; the final total is confirmed after diagnosis and quotation.
Laptops
Quick onsite estimate
Choose a nearby station to estimate the travel-time band from Akihabara. Walking time from the station is not included; check actual navigation for the final time.
Laptop Dust Cleaning & Thermal Paste Service
In-store laptop cleaning and thermal interface maintenance service. Divided into four tiers based on model complexity and replacement scope.
Service Plans
- These prices apply to in-store service
- For on-site service, please refer to the fees below; some services may not support on-site visits — please contact us for details
- We are reservation-only. Please book a specific time in advance to avoid a wasted trip
- If your schedule changes, contact us in advance. Arriving over 10 minutes late is treated as a cancellation
- Thermal paste replacement may affect the manufacturer warranty — please confirm the device's warranty status
- To ensure service quality, photos or videos may be taken during the service.
- We recommend backing up important files in advance to protect data security
- Please bring the original power adapter for post-service verification
- Please make sure the device isn't needed for anything important in the near term; if it is, please use it first before booking
- Disassembly carries some risk — any damage will be compensated according to its value
Basic
For thin-and-light office laptops
(JPY, tax included)
¥3,000
Booking
- Available booking days
- 1-3 days in advance
- Estimated duration
- 10 - 30 min
- Supported brand examples
- Various brands Excluding Microsoft / Apple
Service Scope
- External + internal dust cleaning
After-sales
- Damage coverage
Standard
👍For high-performance gaming laptops
(JPY, tax included)
¥5,000
- Includes everything in the Basic plan
Booking
- Estimated duration
- 20 - 60 min
- Supported brand examples
- and more
Service Scope
- Thermal paste replacement
- Phase-change pad replacement
After-sales
- Troubleshooting support
Advanced
For laptops using paste + liquid metal cooling
(JPY, tax included)
¥8,000
- Includes everything in the Standard plan
Booking
- Estimated duration
- 30 - 90 min
- Supported brand examples
- and more
Service Scope
- Liquid Metal Replacement
- Stability testing
Professional
For laptops with reverse-mounted thermal module structures
(JPY, tax included)
¥10,000
- Includes everything in the Advanced plan
Booking
- Available booking days
- Same-day reservation possible
- Estimated duration
- 40 - 120 min
- Supported brand examples
Service Scope
- Silicone Compound Replacement
Additional Fees
Additional Items
Per item¥1,000Deep exterior cleaning
Additional Items
Per item¥2,000Deep internal cleaning Fan bearing lubrication Complex model cleaning surcharge (Microsoft & Apple) Heavy dust, nicotine residue, hair, insects, etc.
Other
Thermal gel replacement ¥5,000Emergency cleaning for water-damaged units ¥10,000Ultrasonic fan cleaning Not available
On-Site (Distance-Based)
On-site fees scale with distance: the transportation fee is based on the actual round-trip fare, plus a fixed short/medium/long-distance fee based on navigation time from Akihabara.
Short Distance (from Akihabara) 0 - 39 min¥2,000Medium Distance (from Akihabara) 40 - 60 min¥4,000Long Distance (from Akihabara) 61 - 90 min¥8,000
- Transportation Fee Free below ¥500; otherwise rounded to the nearest ¥1,000JPY¥0
- Overtime Handling ¥5,000 per 2 hours beyond the allowancehr¥0
Quick estimate
Select the services you need to see an estimated labor total.
Select a plan or item from the pricing table above.
Estimated total
¥0
This is an estimate. Parts, materials, travel and additional on-site work are confirmed in the final quote.
Frequently Asked Questions
It generally takes from the same day to several days, depending on model, disassembly difficulty, thermal material, and condition.
This is usually possible the same day, but depending on the diagnosis and how the work goes, same-day return isn't always guaranteed — especially for later appointment times. If you rely on the laptop daily, we recommend bringing it in at a time when a possible longer stay would be less disruptive.
Back up important data and bring the original or a working power adapter. Tell us in advance about login passwords, BitLocker, or an active manufacturer warranty.
If poor cooling is causing a problem, cleaning may help, but it cannot guarantee a fix for unrelated faults.
Yes, but cleaning does not guarantee data storage or recovery. Back up important data first. We cannot accept responsibility for loss caused by age, latent faults, or device damage.
We normally use leading brands such as Shin-Etsu, Thermal Grizzly, and Honeywell. Products and brands may change with stock.
Yes. If you require a specific model, please supply it yourself.
Yes, but it may be unavailable when stock runs out. Please ask in advance.
Yes.
Yes, but a specific material may be unavailable when stock runs out. Please ask in advance.
Yes, but it may be unavailable when stock runs out. Please ask in advance.
Once you confirm the work is done on the spot, you pay and the job is complete — there is no follow-up support after that.