Business PC Support
These are base labor prices. Parts, consumables, travel, shipping, and special work are charged separately; the final total is confirmed after diagnosis and quotation.
Business PC Support
Scheduled Device Maintenance
Recurring maintenance contracts for SMB device fleets, covering inspections, cleaning, and OS/security updates. Pricing is set by device count and visit frequency.
Notes
- Contracts run monthly; the first visit includes IT asset inventory registration
- Service area covers Tokyo, Kanagawa, Saitama, and Chiba; travel fees apply outside this area
- Repair labor is discounted during the contract period (parts charged separately)
Basic
For small offices
(JPY, tax included / month)
¥10,000
Coverage
- Device count
- Up to 5
- Visit frequency
- Quarterly
Service Scope
- OS and security updates
- Rapid response
- Within 72 hours
Standard
RecommendedFor mid-sized offices
(JPY, tax included / month)
¥50,000
- Includes everything in the Basic plan
Coverage
- Device count
- Up to 10
- Visit frequency
- Monthly
- Remote support
Service Scope
- IT asset inventory management
- Rapid response
- Within 48 hours
Premium
For larger or multi-floor offices
(JPY, tax included / month)
¥100,000
- Includes everything in the Standard plan
Coverage
- Device count
- Up to 20
- Visit frequency
- Weekly
Service Scope
- Rapid response
- Within 24 hours
Additional Fees
Additional device (per device / month) ¥5,000Emergency visit outside contract ¥20,000
Quick estimate
Select the services you need to see an estimated labor total.
Select a plan or item from the pricing table above.
Estimated total
¥0
This is an estimate. Parts, materials, travel and additional on-site work are confirmed in the final quote.
Frequently Asked Questions
Yes. We review device count, work, location, and timing before proposing an approach and quote.
You can ask about PC procurement and setup, maintenance, software work, on-site help, and basic network infrastructure. Software work is not included in product warranties or free support and is offered as a separately quoted paid service.
Provide the organization name, device count, issue, requested work, location, and timing. See the business support page.
Yes. Provide quantity, models, issues, and desired timing for planning and quotation.
Yes. Periodic checks, updates, and on-site support can be discussed based on device count and scope.
Yes. Provide use, budget, quantity, software, and delivery timing for a procurement and setup proposal.
We can discuss accounts, initial setup, data handover, and device reset.
As a separately quoted paid service, some software, account, and settings issues can be handled remotely. Hardware and local network issues may require a visit.