Frequently Asked Questions
To help us provide a smooth, high-quality service, please contact us as early as possible with any questions. Service scope, pricing, timing, and warranty conditions are based on the quotation, booking details, and service terms finally confirmed by both parties.
Yes, consultations only are welcome.
Tell us whether it is a desktop or laptop, its exact model and configuration, and the service you need. For a fault, also describe the symptoms and when they began.
Yes. Provide exact model numbers for every part; incomplete information allows only a preliminary assessment.
Yes. Tell us your budget, main use, current configuration, and what you want to improve, and we can suggest a build or upgrade plan.
Yes. We compare the fault, likely cost, performance, and age when explaining repair or replacement options.
Yes. State the urgency and desired timing. Immediate availability depends on bookings and required work.
Yes. Provide the type, model, configuration, and required service for each PC separately so we can review the appropriate solution for each one.
We can make an initial assessment from the model, configuration, symptoms, and error information, but a final diagnosis may require inspecting the device.